Complete Management Services
Compassion Health Services offers a complete package of management services for senior living facilities. We have experience and have cultivated our services to be the best and most economical operational tools for senior living care centers. Compassion’s operations management brings it all together with Dignity, Respect and Compassion – to make your senior living community the option of choice — as a place to call home, as an employer, and as a place to invest. Our operations management package is designed to bring value, team focus and organization to your senior living community by incorporating Compassion’s management platform and key elements of service.
Managing senior living operations is the cornerstone of Compassion’s platform. It brings all of the skills and many, many years of experience of our excellent team to bear on the daily functions of your senior living community. Our team has encountered, dealt with and managed to solution every conceivable operational matter over the years.
When you hire Compassion Health Services you greatly enhance your chances of getting things right the first time. You also gain the benefit of our best practices – methods of operation that have been tried and tested for performance at all levels in many different locations. Our operational platform provides excellence in every area from resident care to maintenance of your physical plant to food service and everything in-between.
Compassion Health Services understands the necessity of finding just the right persons, who care for our elderly residents. We believe that we must first take care of our associates so they can care for our residents, who will then take care of the bottom line. We can relieve you of the burden of navigating complex personnel laws, regulations, and policies and provide you with a highly competent and caring workforce effectively.
Compassion seeks to develop, train, and inspire associates to go the extra mile, to exceed resident expectations, and to deliver services as if it were their own mother, father, or relative receiving the care. Our culture of taking care of associates results in high satisfaction, high retention and high quality of care for residents.
Compassion Health Services provides a complete package of accounting services for your senior living community. All operational accounting such as resident billing, accounts receivable, payroll, and accounts payable are efficiently monitored at our home office. All reports are produced timely and sent to the property owners providing a transparent and complete record of every transaction.
Our reporting package can be detailed to meet your specifications, either as part of our full service management arrangement or as an accounting services only package. Let Compassion provide you with exacting financial records that meet industry standards and support your financing requirements.
Sales & Marketing
Comprehensive marketing and advertising plans are developed specific to each community and are updated to adjust to market demand. The sales process is continuously monitored to track leads, inquiries, tours, move-ins, and sales statistics.
Licensing a senior living community can be a challenging task in the best of situations. Compassion Health Services will help navigate and avoid common pitfalls that can produce costly delays. We pride ourselves on its excellent working relationships with state licensing authorities.
The Assisted Living Federation of America (ALFA) defines assisted living as a senior living option that combines housing, support services and health care, as needed. Assisted living is designed for individuals who require assistance with everyday activities such as meals, medication management or assistance, bathing, dressing and transportation. Some residents may have memory disorders including Alzheimer’s, or they may need help with mobility, incontinence or other challenges. Residents are assessed upon move in, or any time there is a change in condition. The assessment is used to develop an Individualized Service Plan.
Residents of Compassion Health Services communities have individualized resident centered care plans providing customized services based upon their needs. The following are examples of the many services and amenities which are typically provided at our assisted living communities:
- Three nutritious meals a day served in our gracious dining rooms
- Assistance with Common ADL’s: bathing, dressing, dining, toileting, and ambulating
- Housekeeping and laundry services
- Medication management
- Transportation arranged to doctors appointments, shopping, and places of worship, etc.
- Individualized resident-centered care plans
- Coordination of care by our full time RN’s with the resident’s personal physician
- Life enriching activities programs based on individual resident preferences
- 24 hour staffing
- Secure environment
Compassion Health Services allow our residents to pay for only care they receive. Residents who may need additional assistance have the following options:
- Incontinence management
- Complex medication management
- Comprehensive assistance with activities of daily living
- Wanderguard management
- Memory Care Management